Frequently Asked Questions

Know the People

How Hard Is It To Get Into A Veterinary Program?

Getting into veterinary school is extremely competitive. Because veterinary programs have a limited number of positions to fill, not all students who apply get in. Those who hope to become a veterinarian must have high grades in their high school studies and should pass the entrance exam.

What Education Does A Veterinarian Need?

Most veterinary degrees require at least 5 years of study at the university level, including a minimum of 2 years high school education in science stream.

To stay current with veterinary medicine, techniques, and technology, practicing veterinarians read scientific journals and attend continuing education symposiums, seminars, and courses.

Who Is A Veterinarian?

A veterinarian is a doctor who studies animal health, prevents, diagnoses, and treats diseases and health issues in animals, and helps protect the welfare of animals and people. Veterinarians are knowledgeable and well educated on many aspects of animal care and fulfill a range of roles across the private and public sectors. You can find veterinarians working at small animal clinics, emergency and specialty hospitals, universities, research facilities, pet food and drug manufacturing companies, and government organizations.

What Is A Veterinary Technician?

A Veterinary Technician is trained to assist veterinarians in caring for pets. These professionals perform many of the same tasks that a nurse would for a doctor. For instance, technicians collect patient samples, perform lab tests, assist during patient exams and dental cleanings, and take x-rays. Technicians play an important role in patient monitoring during anesthesia and patient care for hospitalized pets. Senior techs also train and mentor other staff members. Some technicians work in research facilities or for manufacturers.


What forms of payment do you accept?

We accept Cash, Card and Internet Banking services (Fonepay, Esewa, Cellpay).

How do I get my pet’s prescription medications?

Our Veterinarian prescribes appropriate medications and therapeutic diets for your family pet. Our staff members can help you select the best medication, choose the proper dosage, and provide information on side effects or interactions. Contact us immediately if your pet experiences an adverse reaction, or if you have any questions or concerns regarding a prescription medication.

Why can’t a veterinarian give my pet a diagnosis over the phone? I can’t afford to come into the clinic every time my pet has something minor wrong.

Besides being unethical and illegal to prescribe medication over the phone, veterinarians can’t accurately diagnose or treat a pet without physically examining him or her. Veterinarians appreciate observant owners and want to hear their description of the pet’s symptoms. However, many diseases have the same symptoms but require different treatment. To determine the cause of the symptoms and ensure the best outcome, veterinarians need to examine the pet in person and sometimes perform diagnostic testing. Treating a pet for the wrong disease will cost more in the end and could be harmful or even deadly to your pet. So, we recommend visiting a pet hospital for accurate diagnosis and treatment.

Why Do Some Veterinary Hospitals Charge Such Different Prices For The Same Procedure(s)?

Each veterinary hospital sets its own fees. These fees are largely based on expenses, such as salaries, utilities, and rent, that all vary from one area to another. However, the services that are covered under the same procedure or treatment may also differ from clinic to clinic. Medications, medical techniques and products, anesthetics, and equipment can all affect the cost of services.

Can my pet see the same veterinarian each time we visit?

We make every effort to accommodate our clients’ requests and we understand that you may feel more comfortable with the care of a specific veterinarian. Please understand we will do our best to schedule your visit with your preferred veterinarian, however, there may be circumstances that prevent a certain veterinary team member from being available during your pet’s visit. During an emergency situation for your pet, it might be in your best interest to schedule an appointment with the available veterinarian. Please feel free to ask for a specific veterinarian or veterinary technician when you schedule your appointment, and we will do what we can to facilitate your request. However, please be understanding if we can’t. All of our team members are skilled professionals who look forward to your pet’s visit.

Why is my veterinarian referring my pet to a specialist?

We want our patients to have the best possible outcome. This is why we sometimes make the decision to refer patients to veterinary specialists or specialty clinics when advanced training or equipment will be beneficial. Our veterinarians make every effort to stay current and skilled in many aspects of animal health. However, board-certified specialists have extensive experience and training in a particular area of veterinary medicine or surgery.

At Vet for your Pet Animal Hospital, we have the technological advances to be able to transfer medical records, digital radiographs, laboratory results and ultrasound images to referral services to expedite your pet’s treatment. Be assured that when we refer a patient to another hospital, we continue to stay involved with his or her care, consulting with the treating specialist and often providing any needed follow-up care and rehabilitation right here in Kathmandu.

I’ve found a clinic that’s offering prices well below what other clinics are charging for veterinary care. Is this a good option if I don’t have much money to spend on my pet?

Just like human doctors, veterinarians are expected to meet minimum standards of care (as overseen by veterinary regulatory authorities). Thus, the quality of care that your pet receives should not change based on the fees charged for services. However, if prices are lower at one clinic, you should ask for clarification about what the procedure or treatment includes. You may find differences in the level of care provided by that clinic.

My pet is injured/sick, and he/she needs to see a veterinarian. However, I can’t afford the office visit, much less treatment. What can i do?

Many veterinarians who see a pet on a regular basis are usually willing to work with the owner to come up with a payment plan. This is one of many reasons why it’s a good idea to keep up with your pet’s routine care. Owners whose pets don’t receive regular veterinary care will have a harder time finding a veterinarian who is willing to provide services without guaranteed payment. Contact our veterinary hospital, and ask if they offer any alternative payment options.

I Recently Found an Injured Stray Dog/Cat. I Paid for The Initial Veterinary Care. The Animal Is Living at My House, But I Can’t Afford Any Additional Treatment or Medication. What Can I Do?

Legally, once you decide to adopt or “take in” an animal, you become the owner. As the owner, you are responsible for the pet’s care. When you take in a stray, he or she may be injured and require veterinary care. Because the amount you pay for his or her care isn’t related to how you’ve acquired the pet, you need to carefully consider whether adopting a stray pet is a financially advisable decision. If you can’t afford the pet’s care, you have the option to release the animal to a local humane society or shelter (although some shelters cannot guarantee that the pet will not be euthanized).

Veterinarians often come across such cases, and many of them will work out an arrangement for people who want to help the animal. However, make sure you tell the veterinarian about the situation before he or she examines and treats the pet. If you find a stray, you should also ask the veterinarian to check for a microchip to determine whether the animal has an owner.

Veterinary care seems way more expensive than it should be. Shouldn’t veterinarians go out of their way to help owners keep pet care expenses down?

As the owner, it’s up to you to decide how much money and care you’re going to put into your pet. Each pet owner has his or her own idea of what constitutes reasonable pet care. Our veterinarian recommends services, procedures, and preventive measures that he or she feels will benefit your pet. The owner makes the final decision as to what options to provide.

Veterinarians understand that the cost of taking care of a pet can sometimes seem overwhelming, and they will do what they can to help owners. For instance, our veterinarian can often provide suggestions for how to stay within your budget, such as spreading out routine services. However, when someone decides to take on the responsibility of caring for a pet, he or she needs to be prepared for the expenses associated with veterinary care and to compensate veterinarians for their time and expertise.

I just got a new puppy/kitten. How much will veterinary care cost during the first year? And how much should i expect to spend annually after that?

Puppies and kittens generally have the same health requirements: an initial veterinary visit that includes a physical exam, de-worming, vaccinations, and tests for parasites. Follow-up visits include the rest of the puppy/kitten series of vaccinations and boosters, as well as treatment and preventives for parasites. Most veterinary hospitals can give you a basic estimate for these services, and most of the fees for these services shouldn’t vary significantly from hospital to hospital. Contact our veterinary hospital front desk for details.

Do you perform at-home euthanasia?

Because of proper resource and manpower in the clinic, we are generally unable to provide euthanasia services outside of the clinic. If you require end-of-life services for your pet, please do not hesitate to call and speak with us at 01-4543505 (Chandol) or 01-661324 (Bhaktapur).

I’m worried about my pet’s upcoming surgical procedure. What do you do to help ensure your patients’ safety during surgery?

Rest assured that our Veterinarians will take every precaution in ensuring a safe surgery for your pet. Pre-anesthetic blood testing is mandatory at our clinic because knowing the status of internal organ health prior to the delivery of anesthesia significantly reduces the risks for your pet. During the procedure, a trained anesthesiologist will continually assess your pet’s heart and respiratory rate, blood pressure, and other vital signs to help prevent any anesthetic risk. We also provide appropriate pain medication during recovery so that your pet recovers in comfort.

We know that you are concerned about your pet when undergoing anesthesia for even the simplest procedure. We make a point of calling you or sending a text immediately upon their recovery from surgery to update you on their status.

My pet is a handful. Can I pay my bill ahead of time or in the exam room so I don’t have to wait in the lobby after the exam is over?

Absolutely! our staff will help you clear your bills in such cases.

My pet is really well trained. Does he/she need to be on a leash/in a carrier when we visit the hospital?

For the safety and protection of all clients, patients, and veterinary team members, we require all pets to be on a leash or in a carrier when they arrive at our hospital. They must continue to be restrained while they are in the reception area and while traveling to and from the exam rooms. Your veterinarian or veterinary technician will let you know when it’s OK to let your pet off-leash or out of his/her carrier.

There is often a lot going on at our hospital. The unfamiliar surroundings and new animals, and any pet—even one that is well trained—might become uneasy or excited. We want you and your pet to have as pleasant of an experience as possible every time you visit our hospital, so we ask all of our clients to respect our policy.

I have a hard time controlling my pet in the lobby. Can I make arrangements so I can take him/her into the exam room right away when I arrive?

Certainly! Please notify us when scheduling your appointment and we will do our best to ensure an exam room is available as soon as you arrive.

What’s the best way to schedule an appointment?

Please call us at 4543505 (Ktm) or 6613244 (Bkt) to book a convenient appointment time, to request a date and time.

Our regular appointment times are: 9:00AM-6:00 PM all days a week

We also take Appointments by email [email protected].

What do I do in the case of an emergency and your clinic isn’t open?

In an emergency, call us after hours at 4543505 (Ktm) or 6613244 (Bkt). Our on-call veterinarian will return your call as soon as possible.

Why does it cost so much to provide veterinary care for my pet?

The fees that you pay for veterinary services take into consideration a number of factors, including the costs to compensate your veterinarian and veterinary team for their professional services and the expenses involved in maintaining the hospital and equipment. When someone decides to adopt a pet, he or she needs to be prepared to include annual veterinary care in the overall cost of owning the pet.

Thanks to advances in veterinary medicine, pets are living longer, which means you may be spending more over the lifetime of your pet. However, in general, the annual cost of caring for a pet hasn’t increased much over the past several decades. Consider how much the costs of many professional services, such as human health care, have risen over that same period! Certain advanced procedures may come at a higher cost, but as the owner, you decide what care you want to provide your pet.

Which pet food should I feed my dog/cat?

Dog and Cat are carnivores, meat is the best food for them and we recommend the home made diet rather than packed ones. Further, the answer is different for each pet depending on the lifestyle and life stage of the pet and the owner. So, we recommend consultation with Pet Nutritionist regarding your pet’s diet plan.

I recently lost my pet, and I’m having trouble dealing with the loss. Where can I find help?

Losing a pet can be extremely upsetting and hard to move beyond. We have such a close bond with our pets, so letting go is never easy. Many veterinary hospitals offer grief counseling, You can contact our veterinary hospital to help you overcome through this sad transition.

What Toys and Accessories Are Appropriate For My Pet?

Many clinics offer veterinary-approved toys and accessories for pets. With all of the options out there, sometimes it’s hard to figure out what’s safe. Your veterinary hospital can also recommend toys based on your pet’s age, breed, needs, and interests.

Will Microchipping Hurt My Pet?

Not any more than a regular vaccine injection. The chip is inserted at the back of the pet’s neck, where the skin is loose. Microchipping is a safe and effective way to identify your pet in case he or she gets lost.

After I have my pet microchipped, is there anything else I need to do?

Your pet’s microchip should continue to function over your pet’s lifetime without any maintenance; however, the system won’t work unless you keep your contact information current. Whenever you move or change your phone number, make sure you update that information with your pet’s microchip manufacturer. Remember to also get your pet new ID tags at the same time.


What should I expect during my pet’s wellness exam?

During your pet’s wellness exam, your veterinarian will take your pet’s history and perform a thorough physical examination. Your veterinarian will also give your pet appropriate vaccinations and perform a diagnostic workup, which may include blood, fecal, and urine tests to check for parasites and underlying diseases. Your veterinarian will prescribe preventives and may recommend dental work or other follow-up care. The specific services provided during the exam will vary depending on your pet’s age. You can help by letting your veterinarian know if you’ve noticed any unusual behaviour or physical changes in your pet.

Is it okay to call with questions about my pet’s health?

Although we can’t provide lengthy consultations or a diagnosis over the phone, we welcome questions from our clients and we also have the consultation service. Please feel free to call or stop by anytime.

Why should I bring my pet in for regular veterinary visits when he/she is healthy?

When you consider the cost of prevention versus the cost of treating a disease or condition, you’ll find that treatment is often far more expensive. For example, parvovirus treatment can frequently cost 10 times more than a single parvovirus vaccination. When you keep your pet up-to-date on preventive care, you’ll know that your pet won’t have to suffer from a condition that could have been prevented or treated.

Why are vaccinations so important?

Vaccinations are an important part of keeping your pet healthy. Regular vaccines keep your pet safe from preventable infectious diseases. During your pet’s wellness exam, our veterinarians will develop a vaccine schedule tailored to your pet that will prevent illness and disease. Recently, Vaccination is leading to tumor development in many cases. So, we recommend for checking vaccine titer before vaccination in the clinic.

Does my pet have to get a rabies vaccination?

Many areas have laws that require dogs and cats (and sometimes ferrets) to be vaccinated against rabies. These laws help protect both pets and people from this deadly disease. Check with our veterinarian to learn local requirements and to find out what he or she recommends. Except in certain rare cases, a veterinarian needs to examine a pet before the vaccine is given. By keeping your pet up-to-date on his or her rabies vaccination, not only are you protecting your pet, but you’re also helping to eradicate rabies from the pet population in your community.

What vaccinations does my dog/cat really need?

Our veterinarian will determine which vaccinations are appropriate for your dog or cat, based on individual factors, such as lifestyle and health status. Veterinarians commonly recommend that dogs be vaccinated against rabies, distemper, corona and parvovirus and that cats be vaccinated against rabies and panleukopenia (feline distemper). Additional vaccines, such as feline leukemia virus (FeLV), feline immunodeficiency virus (FIV), and Bordetella (kennel cough), are recommended based on your cat or dog’s risk.

Many of these diseases can be fatal to your pet. Preventing them is far easier and less expensive than treatment. If you would like more information on vaccines, ask our veterinarian.

What is kennel cough?

Kennel cough is easily transmitted from dog to dog and spread through the air. It is caused by viruses and/or bacteria that affect the respiratory system of dogs. The best way to reduce the severity of the disease is by frequent vaccination. There are several types of antibiotic and steroid in severe cases for treatment of the problem recently in Nepal. Further, consideration of dogs housing and fooding is important.

When does my pet need blood work?

We recommend twice a year blood work to detect infections and diseases, helping us to prevent disease early on. In many situations, early detection is essential for more effective treatment. The type of blood work will be determined specifically for each pet depending on his or her individual needs. This blood test is convenient to do at the time of your pet’s routine visit, but it can be done at any time of year as per requirement.

When is the best time to spay or neuter my pet?

Spay and neuter procedures can be done at most ages, but the appropriate time to spay or neuter your pet is approximately after five to six months of age. Do visit our clinic for further information regarding the stay or neuter along with pro’s and con’s.

Does spay and neuter have any side effect in my pet?

These procedures may lead to various complications in future like obesity, osteoporosis. For further detail contact our consultant at Vet for Your Pet.

How many months should my pet be on heartworm prevention medication?

Heartworm disease is a serious disease transmitted by infected mosquitoes and can be fatal if left untreated. Our veterinarians recommend that all dogs be given year-round heartworm prevention, regardless of their lifestyle.

Why does my dog need a blood test before purchasing heartworm prevention?

Dogs can become extremely sick if placed on heartworm prevention while they have a severe heartworm disease. Even if they have been on heartworm prevention year round there is always the possibility that the product may have failed for various reasons (your pet spit out the pill, did not absorb the pill appropriately, topical medicine was not applied properly, forgot to administer medication on time, etc.) and the earlier we can treat your pet for heartworm disease, the better the prognosis.

Doesn’t the fecal sample test for heartworms?

No. Heartworm disease is a blood-borne disease that is transmitted through mosquitoes. A routine blood test will confirm whether or not your dog has heartworm disease.

When should I go for fecal examination for my dog?

Fecal examination before de-worming is most in present condition where exploitation of chemical is increasing. fecal examination every three month will help in diagnosis of worms present in early stage and its treatment. It also prevents administration of chemical when worms is not present.

I would like to get a dog. What is the best breed in Nepal?

Different breed has different characteristics and purposes. If you have large space then large breed is appropriate. If you want a dog for security purpose, then guard dogs are the one. Likewise, if you have small space, toy breeds would be great one for you.

One critically important consideration is whether the dog will be good with children or infants. Some breeds are generally better with children than others, but most dogs that are raised with children see them as just another family member. In these situations, the dog should be trained to respond properly to all members of the family. Adult dogs that are accustomed to a household without children may resent the attention given to a new child, resulting in behavioral problems such as aggression or soiling in the house. Children or infants should never be left unsupervised with a dog.

I got a new puppy, what are the things I should know?

A newborn or infant is always in high risk of infection and requires proper feeding and care for proper growth and development. When you have a puppy you must have enough time and must know feeding, de-worming and vaccination of the puppy firstly. After that you must train your dog 4 basic things (leash, cage, muzzle and E-collar). Beside that you must be aware about regular physical examination, dental hygiene of your dog.

Why does my pet need a dental cleaning and how often should this be done?

Yearly professional dental exams, tooth scaling, and polishing are necessary to maintain healthy teeth and gums for your pet. Oral diseases can have a negative impact on your pet’s overall health; this is why it’s important that your pet receives a dental exam by our veterinarians on a regular basis.

Do I need to brush my pet’s teeth at home?

Regular at-home dental care is recommended to help maintain your pet’s oral and overall health. Home dental care for your pet should start early, even before their adult teeth come in. Pet owners should brush their pet’s teeth frequently as tooth brushing is the best method of preventing plaque, calculus, and bacterial build-up. There are also additional options for at-home dental care such as dental formulated foods, water additives, and dental treat.

What precautions/measures do you take so that my pet doesn’t feel pain related to surgery/injury/infection/chronic disease?

Your pet’s comfort is a priority for us. Using our knowledge of pain medication and pain relief strategies, we do everything we can to prevent and manage your pet’s pain under all circumstances. We will adjust a pain management plan to your pet’s medical condition and individual needs.

Surgical patients at Vet for your Pet Animal Hospital are treated using a multimodal approach. We want our patients to be comfortable throughout their surgical procedure, as well as upon recovery because we know that the absence of pain greatly enhances the positive outcome of a successful surgery. In cases involving chronic pain, our doctors take every precaution to select appropriate pain management protocols for your pet’s individual needs.

Why do you check my dog’s weight every time he/she comes in for a visit?

We keep track of your pet’s weight just like your doctor’s office keeps track of your height and weight each time you visit. Having an accurate and current measurement of your pet’s weight will help us ensure the growth pattern and assure that we prescribe the right dose of diet, preventives, medications, and any needed anesthetics. It can also help us notice any early clues to health concerns. In addition, a regular weigh-in can help you track and manage your pet’s weight, reducing the risk of obesity and the health problems associated with excess weight, such as diabetes, heart failure, and joint disease.

I brought my pet to see the veterinarian for a problem, and my pet isn’t getting any better. What can I do?

Just like doctors, veterinarians sometimes need to try more than one treatment or medication to find the solution to cure or manage a pet’s condition. Please let us know if something we recommended or prescribed isn’t helping. We want to work with you to find the right answers for your pet.

My pet needs to come in for a regular exam/minor procedure, but I don’t have time to wait at the hospital the whole time. Can I drop my pet off and pick him/her back up later in the day?

We do offer admit appointments. Please call to arrange this service. We usually ask that you bring your pet in the morning and we will complete the required exam and services along with a full report card. A discharge will be scheduled for you to come and pick your pet up at your convenience. There is a nominal fee for this service to allow for hospital care and supervision.

My pet needs to have surgery. Should I be worried about the anesthesia?

Modern anesthesia is generally quite safe. Our veterinary hospitals perform a physical examination and run blood tests before all procedures requiring general anesthesia to make sure your pet doesn’t have any hidden health issues. In addition, a veterinary technician will be monitoring your pet’s vital signs during the procedure, to ensure your pet’s safety or to catch and treat any potential concerns as quickly as possible. Anesthesia and patient monitoring vary from clinic to clinic. Ask your hospital what they do to protect your pet before, during, and after the use of anesthesia.

My pet has just been diagnosed with a medical condition/disease that I’m not familiar with, and I want to find out more about it. Where can i find information that I can trust?

You can turn to the Resources section of our website, which offers information on a wide variety of topics. Your veterinarian can discuss your pet’s health in more detail.

Are natural remedies for flea/tick/heartworm prevention safe to use on my pet?

Although natural remedies may offer some protection or repellency against parasites, they are not nearly as effective as prescription products. In addition, natural remedies often need to be applied more frequently than once a month, making them less convenient as well. Some natural remedies, such as garlic, may actually be harmful to your pet. Consultation with your veterinarian before using any over-the-counter preventives on your pet is beneficial.

Why should I buy flea/tick/heartworm preventives from a veterinary hospital when there are other, cheaper places to get it?

If you purchase preventives from sources other than a veterinary hospital or a website affiliated with a veterinary hospital, you don’t have any guarantee that the product is authentic or that it has been stored and shipped as recommended by the manufacturer.  When you order from your veterinarian, you’ll have the added benefit of being able to rely on his or her expertise and knowledge of your pet’s medical history.

I’ve never seen a flea or tick on my pet. Why should I bother putting my pet on preventives? Isn’t this an extra expense that’s just not worth paying for?

Fleas and ticks are can transmit serious and sometimes life-threatening diseases, some of which can be passed to people. Even indoor-only pets are at risk because fleas and ticks can hitch a ride on your clothing, shoes, or other pets. Keeping your pet on a monthly preventive is your best bet for protecting your pet—and your family—against these parasites.

Why does my pet need dental care?

Dental health is just as important for dogs and cats as it is for people. Bacteria and food debris accumulate around the teeth and, if left unchecked, will lead to deterioration of the soft tissue and bone surrounding the teeth. This decay can result in irreversible periodontal disease, tooth loss, and expensive oral surgery. Bacteria can also cause serious and potentially fatal infections in your pet’s kidneys, liver, lungs, and heart.

Having a veterinarian evaluate your pet’s teeth regularly and clean them as needed will help prevent dental disease and any related problems.

How can my puppy/kitten have worms? How was he/she exposed?

Almost all puppies are born with intestinal parasites, which are passed from mother to pup during pregnancy. Although kittens are not infected when they’re born, they can become infected through their mother’s milk. Puppies can also become infected while they’re nursing.

Puppies and kittens should both be de-wormed every 2 weeks, starting at about 2 weeks of age for puppies and 3 weeks of age for kittens. After the bi-weekly series of de-worming are complete; monthly de-worming should begin (at about 8 to 9 weeks of age for kittens and 12 weeks of age for puppies).

What is the de-worming schedule for my pet?

Puppies and kittens should both be de-wormed every 2 weeks, starting at about 2 weeks of age for puppies and 3 weeks of age for kittens. After the biweekly series of de-worming are finished, monthly de-worming should begin for further 6 months. (at about 8 to 9 weeks of age for kittens and 12 weeks of age for puppies).

Can I know about vaccination schedule?

The vaccination of puppy usually starts from 6th week, one vaccine each time at a week interval and further booster is scheduled when the animal is healthy. Vaccination is not recommended to be done when the animal is not in state of good health.

Why does heartworm treatment cost so much?

Many factors affect the cost associated with treating heartworm infection, including diagnostic testing, hospitalization, medication, and office visits. Preventing heartworm is much less expensive, which is why most veterinarians recommend that you keep your pet on heartworm prevention year-round.

I’ve been late several times when giving my pet a heartworm preventive. Should I be concerned?

Unfortunately, if you were late or missed a dose even once, your pet could have become infected if he or she was exposed during that time. Call your veterinarian and explain the situation. Depending on how many doses have been late, he or she may recommend that you have your pet tested for heartworm infection, and then put your pet on a regular preventive schedule.

Why does my dog/cat need to have a blood test before starting heartworm medication?

Your pet should be tested for heartworm infection before he or she is placed on a preventive, in order to avoid any harmful or possibly fatal complications. For instance, if a heartworm-infected dog is started on monthly preventive, immature heartworm (called microfilariae) can die suddenly, causing a serious, shock-type reaction. In addition, preventives won’t kill adult heartworms, so an infected dog needs to be started on a treatment plan.

My cat doesn’t go outside. Why should i put him/her on a heartworm/flea/tick preventive?

Just because your cat doesn’t venture outdoors doesn’t mean outdoor parasites can’t get inside. Mosquitoes can transmit heartworm disease, and as you probably know, they always seem to find a way to get inside your home. Plus, both fleas and ticks can hitch a ride on clothing, so every time you come back into the house, you could potentially be bringing these parasites inside with you.

Although you can’t always protect your pet from coming in contact with these blood-sucking insects, you can help protect him or her from the diseases they can transmit. Ask your veterinary hospital to discuss the benefits of preventives with you.

Can’t i just give my dog/cat a tylenol or advil to help with pain, rather than paying for more costly veterinary pain medication?

Never give your pet medication intended for people unless your veterinarian has prescribed it. Most over-the-counter pain relievers, such as acetaminophen (Tylenol) and ibuprofen (Advil, Motrin), can have serious and potentially fatal consequences if a pet ingests them.

A variety of pain medications are available for dogs and cats. Your veterinarian can help you determine which one will fit your budget and help alleviate your pet’s pain.

I’ve seen a lot of information about supplements and nutraceuticals. How do I know what my pet needs?

Supplements, and nutraceuticals, in particular, are becoming very popular with pet owners. Your veterinarian can help you weed out confusing and conflicting information and advise you on any supplements that your pet might benefit from. Be sure to ask about your concerns at your pet’s next Annual Medical Exam.

My pet has the same thing wrong that he/she was just treated for. Can the veterinarian just prescribe the same medication that he/she did the last time?

Even though your pet may be showing the same symptoms as he or she did the last time, the problem may be different. Many diseases have similar symptoms, and your veterinarian needs to examine your pet to ensure that he or she correctly diagnoses the cause.

My Pet Won’t Stop Chewing/Digging/Barking/Scratching/Spraying. Where Can I Find Help?

Certain behavior can be frustrating and difficult to overcome. Many veterinary hospitals offer behavior counseling and obedience training. Do visit the clinic for further information.

Why Should I Have My Pet Spayed Or Neutered? Why Are These Procedures So Expensive?

Spaying and neutering are not mandatory even they are considered for lowering or preventing the risk of several diseases and types of cancer. Our veterinarian can discuss these benefits and complication with you.

Spaying and neutering are surgical procedures that require your pet to be put under anesthesia. The cost of these procedures takes into account the anesthesia, your veterinary team’s time and expertise, monitoring, drapes, suture material, and hospitalization.

My pet is shedding a lot? How can I prevent?

Shedding is a seasonal process in dogs. Beside that there may be many underlying causes, if your dog is shedding a lot do visit our clinic and our veterinarian will help you to solve the problem.


My pet has been vomiting since the morning for more than 5 times, what should I do?

Vomiting is when your dog forcefully ejects the contents of the stomach or the upper intestine. A vomiting dog may show abdominal heaving and nausea. Dog vomiting may happen for several reasons. It could be that your dog ate more than they could handle or ate too fast, or your dog could have eaten too much grass. Sometimes the cause could be more serious. Your dog could have swallowed something toxic, or it may be a sign of a serious illness, which could require a visit to see your vet.

It is important to know the difference between an isolated case of vomiting and chronic vomiting. You should also be able to tell if your dog is vomiting or regurgitating. Dogs mostly regurgitate soon after eating, and it’s a mostly passive process — the dog simply lowers their head and food comes up, without active abdominal contractions like in vomiting. The food expelled during regurgitation is usually undigested and without bile. But vomit is partially digested and has some bile. Your dog will almost always try to eat regurgitated food.

Here are some possible causes of a sudden or acute episode of vomiting:

  • Intestinal parasites, Bacterial infections (gastrointestinal tract), Ingestion of toxic substances, Diet change, Food intolerances, Bloat, Foreign substances in the gastrointestinal system (toys, garbage), Viral infections, Heatstroke, Acute kidney failure, Pancreatitis, Acute liver failure, Certain medications, Intestinal inflammation, Intestinal obstruction, Constipation, Pancreatitis, Cancer, Kidney failure, Liver failure, Parvovirus, Colitis, Uterine infection

I saw blood in the urine of my dog, what should I do?

Typically when there is blood in your dog’s urine, this is due to inflammation or infection in the urinary tract which could include the upper or lower urinary tract. However, it’s important to contact a veterinarian or emergency vet as soon as possible to rule out any serious medical issues. Please contact your veterinarian immediately.

How do I know if my pet is in pain?

Some signs, such as excessive vocalization, abdominal breathing (Movement), limping are a clear indicator of pain, but some signs are more subtle. Look for symptoms such as lack of appetite, change in behavior or normal habits, and lethargy. Do visit us if your pet is showing signs of illness, injury or pain.

What do I do if my pet is having an emergency?

If your pet is having an emergency during our hospital hours, please call us at 01-4543505 (Ktm) or 6613244 (Bkt) or bring them to our hospital located at Chandol. If your pet has an emergency after hours, please contact one of the following emergency facilities in our area:

I think my pet ate something that’s making him/her sick, and he/she has lost consciousness/is having seizures/trouble breathing. What should I do?

In the event of a loss of consciousness or seizure, bring your pet in immediately to be assessed by a Veterinarian. Call us right before you leave or while you’re on your way to help us prepare for the situation.

If your pet gets sick outside of our regular office hours, call our after-hours emergency line for prompt advice and care.

I think my pet ate something that could be poisonous, but he/she seems fine. What should I do?

Don’t panic, but call us right away. Induction of vomition and toxin binder administration should be done taking the animal to hospital as soon as possible. If it’s outside of our normal business hours, you will be directed to call one of our Veterinarians directly. You may be charged a consultation fee.

I think something’s wrong with my pet. Can I call you and have a veterinarian give me a diagnosis over the phone?

Veterinarians can’t diagnose over the phone. Besides being unethical and illegal, diagnosing by phone doesn’t allow veterinarians to physically examine a pet. A physical exam is necessary so that your veterinarian can provide an accurate diagnosis and proper treatment. Treating a pet for the wrong disease or condition will cost more in the end and could be harmful or even deadly to your pet. If you have a concern about your pet’s health, please call our office at and schedule a convenient appointment time.

What veterinary services does your clinic provide?

We offer a wide range of services including medical, diagnostic, surgical, and preventive health care needs for your pet so they live a longer, healthier, happier life.

How often do I need to bathe my dog? 
If no skin condition is present, you can bathe your dog every 4-6 months.

When do you need fecal samples, and why?
It is recommended that a fecal sample be provided at annual/wellness visits, new puppy/kitten exams, and when GI symptoms are present. Only tapeworms and roundworms are visible to the naked eye. On some occasion’s diarrhea, vomiting, and weight loss are symptoms of intestinal worms but many intestinal parasites go undetected without running intestinal parasite tests. Some intestinal parasites are zoonotic, meaning they are transmittable to humans making routine intestinal parasite testing important to the health of pets AND humans. 

Do I need an appointment for my pet to see a veterinarian?
We see patients by appointment. Walk-in appointments are welcome, but kindly asked to wait until a time becomes available. Emergencies take priority, but a call ahead of time is appreciated to ensure we are equipped to management your pets needs immediately on arrival.

If my pet’s problem doesn’t get better, can i get a refund for his/her veterinary care?

Unfortunately, we can’t offer refunds for veterinary care. Our fees cover the cost of examining, testing, diagnosing, and treating your pet. Not all health problems have a straightforward solution.

My veterinarian says my pet’s office visit is going to cost several thousand rupees. I can’t afford to pay that much money at one time! Isn’t there some sort of veterinary payment plan?

Just like your doctor, dentist, and most other professional offices, veterinary facilities usually require payment in full at the time of service. You can call before routine visits and ask for any odd conditions.

Boarding facility

How do I schedule pet boarding?

Reservations can be scheduled by phone or our page. Our boarding services are in demand, so reserving your pet’s stay guarantees that we can accommodate them.

Are your pet boarding facilities indoors?

Yes, but we also offer secure, outdoor play space.

Our dog boarding services include:

  • Drop off and pick up 6 or 7 days week (depending on the location) with additional fees./ Or you can drop your pet to us on working hours.
  • A safe, climate-controlled environment that is protected by a 24-hour fire, smoke, and heat monitoring service.
  • Secure, outdoor play space
  • Outdoor walks
  • Prescription diet food that’s yummy and easy on tummies
  • The security of a doctor on call 24/7
  • If your dog stays for 3 nights, they will receive a discounted bath. If your pup stays 5+ nights, their bath is on us!

Can I bring my pet’s toys to your boarding facility?

Sure! If your pet has any favorite toys that will make it feel more comfortable, you are always welcome to bring them.

My pet is on a special diet; can I bring my own food?

Yes! If your dog or cat has a special diet, you can bring their food with you along with detailed instructions about their dietary requirements.

Can your pet boarding facility accommodate my pet’s special needs?

Yes. Our boarding services are part of a complete veterinary hospital, so our facilities are equipped to meet the special needs of your dog or cat.

Can I inspect your facility before boarding?

Yes! We welcome you to check out our pet boarding facilities before leaving your dog with us. Feel free to visit first in order to make sure this is the right place for your pet.

Why should I board my pet?

Boarding your pet at our facilities ensures your pet receives quality, specialized care while you are out of town.

What requirements are there for pet boarding at your facility?

While your pet does not need to be a veterinary client at The Pet Hospitals to board here, we do require that they are up to date on all of their vaccinations and we will have a through physical and fecal examination…..

What should I expect if I’m boarding my pet for the first time?

Most pets adjust quickly to our pet boarding facility. Our daily schedule is very structured – feeding schedules, cleaning, exercise and check-ups are all performed on a routine basis every day. We are also happy to call, text, or email you with updates.


What veterinary surgery services do you perform?

We perform the vast majority of veterinary surgeries at our hospitals. In the event that a specialist is required, we will make that referral. Our referral policy is simple – the pet comes first. If outcome could be different if referred then that’s what we do.

How will you manage my pet’s pain during surgery?

Intraoperative and post-operative pain management is something we work diligently to control. Your pet’s comfort is our top priority and our doctors receive additional training in this area because it is so important to all of us. We administer pain medications to every pet prior to surgery. Research has shown that getting these medications in their systems before the painful stimuli occurs helps prevent pain after surgery.

How is my pet’s pain managed after surgery?

Once the surgery is complete, the pain medications we gave your pet prior to the surgery are still working. We also administer additional pain medication prior to discharge as needed and send home medication of the appropriate type and duration for the procedure. Our policy is to always err on the side of caution when it comes to pain management. Pets cannot tell us if they are in pain, so we take every precaution to prevent that for them.

What happens if my pet re-injures the surgical area/site?

We have locations open 7 days a week to take care of you and your pet, with complete medical records on site. Hopefully this will not happen and thankfully it is very rare, but we do have a lot of experience in surgical care, and use premium long lasting sutures in most surgical cases to prevent this.

My pet won’t eat after surgery, is this normal?

Your doctor will explain when they expect your pet to resume eating after a procedure. If anything varies out of this period as instructed, you should see your doctor immediately. Always better to be on the safe side.

How long after surgery will my pet be able to go home?

The majority of surgeries are same day procedures.

What veterinary surgery services do you perform?

We perform the vast majority of veterinary surgeries at our hospitals. In the event that a specialist is required, we will make that referral. Our referral policy is simple – the pet comes first. If outcome could be different if referred then that’s what we do.

Is anesthesia safe for my pet?

Veterinary anesthesia is as safe as the anesthesia used in human medicine. We take anesthesia very seriously and use extremely modern equipment, drugs, and gasses. Veterinary Assistants are present during the entire process, and each patient is monitored both manually and with monitoring equipment from start to finish.

How should I prepare my pet for surgery?

Your doctor and our staff will instruct you as to when to withhold food and water and what to do about current medications. We are here every step of the way!

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